Phoenix East Valley, Arizona
Water Damage Restoration and Mold Remediation in the East Valley
We remove water, dry your home to a measured standard and remove mold safely for homes and businesses in Mesa, Gilbert, Chandler, Tempe and nearby cities.
Emergency service is available 24/7. Call and we'll tell you when the next crew can reach you.
Water damage
Water damage restoration
Water damage restoration is the process of removing water, drying the structure and repairing what was damaged. Our crews follow the IICRC S500 standard and track moisture readings until every wet material is dry.
- Emergency water removal Standing water pumped and extracted from floors, carpet and walls.
- Wet carpet extraction Water pulled from carpet and pad, with an honest call on what can be saved.
- Structural drying Dehumidifiers and air movers dry walls, floors and cabinets to a documented dry standard.
- Burst pipe water damage Cleanup and drying after a split supply line, fitting or fixture.
- Slab leak water damage Drying floors and walls soaked by a leak under the concrete slab.
- Ceiling and AC leak damage Wet ceilings from AC condensate overflows, roof leaks and upstairs bathrooms.
- Roof leak water damage Wet attic insulation, ceilings and walls dried and repaired after a roof leak.
- Water heater leak cleanup Garage, closet and hallway cleanup after a tank or line fails.
- Appliance leak cleanup Washer, dishwasher, refrigerator and ice maker leaks dried out under floors and cabinets.
- Storm and monsoon flood damage Water removal and drying after monsoon rain gets inside.
- Toilet and bathroom leaks Toilet overflows, shower pan and wax ring leaks dried out of floors, walls and ceilings below.
- Sewage backup cleanup Safe removal and sanitizing after toilet, drain or sewer line backups.
- Water damage repair Drywall, baseboards, flooring and paint put back after drying.
- Commercial water damage Drying and documentation for offices, retail and rental properties, planned around operations.
Mold
Mold remediation
Mold remediation removes mold growth and fixes the moisture that fed it. We contain the work area, filter the air, remove damaged materials and clean what can be saved, following the IICRC S520 standard.
- Musty smell investigation Tracing a musty odor to the wet material behind it, then drying or remediating.
- Mold inspection and testing Find the moisture source, map the growth and test when it's needed.
- Black mold removal Contained removal of dark mold growth on drywall, wood and cabinets.
- HVAC, attic and cooler mold Mold from AC condensate, evaporative coolers and attic moisture.
- Mold after water damage Drying and mold removal handled together after a leak that wasn't caught in time.
- Commercial mold remediation Contained mold removal for offices, retail and multifamily buildings, planned around occupants.
Our process
What happens after you call
Every water job moves through the same five steps, and you get a written record of each one for your insurance company.
See our full restoration process
- Call and triageWe ask where the water came from, what's wet and whether anyone is at risk.
- Inspect and measureMoisture meters and thermal cameras show how far the water spread behind walls and under floors.
- Extract waterTruck-mounted and portable extractors pull standing water out of floors and carpet.
- Dry and monitorDehumidifiers and air movers run until readings reach a dry standard, checked and logged daily.
- RepairDrywall, baseboards, flooring and paint are put back once the structure is dry.
Local know-how
Why East Valley homes get water damage
East Valley water damage comes mostly from plumbing and summer storms, not humidity. These are the causes we see most often here:
- Slab leaks. Hard water and shifting desert soil wear out copper lines under concrete slabs. Slab leak water damage
- AC condensate overflows. Air conditioners run most of the year, and a clogged drain line spills into ceilings and closets.
- Monsoon storms. Heavy rain between June and September pushes water through roofs, windows and doors.
- Water heaters and supply lines. Tanks, washer hoses and toilet lines fail without warning.
Help with your insurance claim
We photograph the damage, record moisture readings each day and send that documentation to your adjuster. Whether we bill your insurance company directly depends on your policy and the job, and we tell you which way it will work before we start.
Service areas
East Valley cities we serve
Our crews work across the East Valley. Pick your city to see local services, ZIP codes and neighborhoods.
Frequently asked questions
How fast should water damage be dried?
Wet materials should be dried within 24 to 48 hours, because the EPA notes that mold usually can't grow if damp items are dried in that window. Call as soon as you find the water so drying can start inside it.
Do you offer emergency water damage service?
Yes. Emergency service is available, and when you call we tell you honestly when the next crew can reach you. On the same call, we explain what you can safely do to limit damage before we arrive.
Will my homeowners insurance pay for water damage restoration?
It depends on the cause. Most policies cover sudden, accidental water such as a burst pipe, but they usually exclude slow leaks, poor maintenance and outside flooding. We document the damage for your claim and work with your adjuster.
Can I remove mold myself?
Sometimes. The EPA says a homeowner can usually clean a moldy area smaller than about 10 square feet, roughly a 3-by-3-foot patch. Larger areas, mold in HVAC systems and mold after sewage water call for professional containment.
Which cities do you serve?
We serve Mesa, Gilbert, Chandler, Tempe, Scottsdale, Queen Creek, San Tan Valley, Ahwatukee and nearby East Valley communities.
Water where it shouldn't be?
Turn off the water source if you can do it safely, then call us. We'll tell you what to do next and when a crew can be there.