Effective date: November 3, 2026
These Terms of Use ("Terms") govern your use of the East Valley Water Damage website at eastvalleywaterdamage.com (the "website"). By using the website, you agree to these Terms. If you don't agree, please don't use the website.
These Terms cover the website only. Any restoration, remediation or repair work we perform for you is governed by the written agreement, authorization or work order you sign with us. If that agreement conflicts with these Terms, the signed agreement controls for that work.
Who we are
East Valley Water Damage provides water damage restoration and mold remediation for homes and businesses in the Phoenix East Valley, Arizona. You can reach us at (866) 599-0295 or sales@eastvalleywaterdamage.com.
General information only
The service pages, city pages and guides on this website are general information about water damage, mold and the restoration process. They are not legal, insurance, medical, engineering or other professional advice, and they are not a substitute for an inspection of your property. Every building, water source and insurance policy is different. Conditions at your property, the results of an on-site inspection and the terms of your policy decide what applies to you.
We work to keep the information accurate and current, and we cite outside sources such as the EPA, the National Weather Service and industry standards where we can. Standards, guidance and laws change, and we do not guarantee that every statement on the website is complete, current or applicable to your situation.
Safety comes first
If you face an immediate danger, such as water near electrical outlets or panels, a sagging ceiling, a gas smell, or any risk to someone's health, leave the area and call 911 or the appropriate utility first. Any safety steps described on this website are general suggestions. Follow them only if you can do so safely, and never enter standing water that may be in contact with electricity.
Service availability and response times
Emergency service is available 24 hours a day, 7 days a week. Arrival times depend on crew availability, the number of calls, distance, weather and access to the property. When you call, we give you our best estimate of when a crew can reach you, but we cannot guarantee a specific arrival time. Our service area is the Phoenix East Valley, Arizona, and we may decline work outside it or work we are not able to perform safely.
Prices, estimates and results
Costs, price ranges and timelines mentioned on this website are general information drawn from published sources and typical jobs. They are not quotes, bids or offers. Your price depends on the size of the affected area, the water category, the materials involved, access and the work required. We provide a written scope or estimate before work begins.
Restoration and remediation outcomes depend on conditions we cannot always see or control, including hidden damage, how long materials were wet and the condition of the building. We do not guarantee that any particular material can be saved, that mold will never return, or that a property will reach a particular result.
Insurance
Information about insurance on this website is general. We do not decide whether your loss is covered, and we cannot promise how your insurance company will handle a claim. Coverage depends on your policy, the cause of the damage and your insurer's decision. We can document the damage and share that documentation with your insurer or adjuster when you ask us to. We are not a public adjuster, and we do not negotiate the terms of your claim on your behalf. You remain responsible for payment for work you authorize, including any amount your insurance does not cover, as set out in your signed agreement.
Photos and images
Some photos on this website are licensed stock images used for illustration. Unless a photo is described as a project we completed, it does not show our work or a customer's property.
Using the website
You may use the website for your own personal, non-commercial purposes, such as learning about water damage and contacting us. You agree not to:
- Use the website in a way that breaks any law or regulation
- Copy, scrape or republish the website's content in bulk, or use it to build a competing website or dataset
- Try to gain unauthorized access to the website, its servers or related systems
- Interfere with the website's operation, including by introducing malware or overloading it with automated requests
- Misrepresent your identity or your relationship to a property when you contact us
Intellectual property
The text, graphics, logo, design and other content on this website are owned by East Valley Water Damage or used under license, and are protected by copyright, trademark and other laws. You may share a link to any page, and you may quote a short excerpt with a link back to the page it came from. Any other copying, modification, distribution or commercial use requires our written permission. Stock images are licensed from their owners and may not be reused from this website.
Third-party links and services
The website links to outside websites, such as government agencies, industry organizations and Google services, and includes embedded Google Maps. We do not control those websites or services and are not responsible for their content, availability or privacy practices. A link is not an endorsement. Your use of third-party services is governed by their own terms.
Privacy
Our Privacy Policy explains how we collect and use personal information. By using the website, you also agree to the Privacy Policy.
Disclaimer of warranties
The website and its content are provided "as is" and "as available." To the fullest extent allowed by law, we disclaim all warranties about the website, express or implied, including warranties of accuracy, completeness, merchantability, fitness for a particular purpose and non-infringement. We do not promise that the website will be uninterrupted, error-free or free of harmful components.
This disclaimer applies to the website only. Any warranty for work we perform is stated in your signed agreement.
Limitation of liability
To the fullest extent allowed by law, East Valley Water Damage and its owners, employees and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or use, arising from your use of, or inability to use, the website or its content, even if we have been told such damages are possible. Some jurisdictions do not allow certain limitations of liability, so some of these limits may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.
Indemnification
You agree to defend, indemnify and hold harmless East Valley Water Damage and its owners, employees and contractors from claims, losses and expenses, including reasonable attorneys' fees, arising from your misuse of the website or your violation of these Terms.
Governing law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law rules. Any dispute arising from these Terms or your use of the website will be brought in the state or federal courts located in Maricopa County, Arizona, and you consent to the jurisdiction of those courts.
Changes to these Terms
We may update these Terms from time to time. We will post the updated Terms on this page and change the effective date above. Your continued use of the website after an update means you accept the updated Terms.
General
If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce any part of these Terms is not a waiver of our right to enforce it later. These Terms, together with the Privacy Policy, are the entire agreement between you and us about the website.
Contact us
Questions about these Terms? Contact us:
East Valley Water Damage
Phone: (866) 599-0295
Email: sales@eastvalleywaterdamage.com