Emergency service is available 24/7. Call and we'll tell you when the next crew can reach you.

Phoenix East Valley, Arizona

Slab Leak Water Damage Restoration

Most East Valley homes sit on concrete slabs with water lines running underneath. When one of those lines leaks, we dry the slab, flooring and walls it soaked.

Emergency service is available 24/7. Call and we'll tell you when the next crew can reach you.

What is slab leak water damage?

Slab leak water damage is damage from a water line leaking under or inside a home's concrete foundation. Because almost every East Valley house is built slab-on-grade, with no basement or crawl space, supply lines often run beneath the concrete. When one leaks, water soaks up through the slab into flooring, carpet pad, baseboards and the bottom of walls, often for weeks before anyone notices.

Wet floor caution sign on a tile floor

Why slab leaks are common here

Three local conditions work against pipes under East Valley slabs:

  • Hard water. Minerals in the water and its chemistry slowly corrode copper pipe from the inside, producing pinhole leaks.
  • Expansive soil and caliche. Desert soils shift as they wet and dry, putting stress on pipes and on the slab around them.
  • Pipe age. Many homes in central Mesa, Tempe and Chandler were built in the 1970s through 1990s with copper under the slab. Early-2000s homes in Gilbert and Queen Creek are now reaching the age where pinholes start.

Hot water lines fail more often than cold, because heat speeds corrosion and causes the pipe to expand and contract.

Signs of a slab leak

Watch for these warning signs:

  1. A warm spot on the floor, often from a hot water line
  2. The sound of running water when every fixture is off
  3. A water bill that jumps without a change in use
  4. A water meter that keeps moving with all water turned off
  5. Damp or warped flooring, loose tile or wet carpet with no visible source
  6. Musty smells along baseboards
  7. New cracks in tile or the slab

Our guide to slab leak signs explains how to run the water meter test yourself.

How we restore slab leak damage

  1. Coordinate with your plumber. The leak must be found and repaired or rerouted before drying can finish.
  2. Map the wet area. Moisture readings on the slab, flooring and walls show how far water spread, which is often several rooms.
  3. Remove what can't be dried. Carpet pad, laminate and vinyl plank that trap water usually come up. Tile set directly on concrete can often stay.
  4. Dry the slab and walls. Dehumidifiers, air movers and specialty floor drying systems pull water out of the concrete and the bottom of the drywall. See structural drying for how it's measured.
  5. Check for mold along baseboards and wall bottoms, and remove it with containment if found.
  6. Repair. Our water damage repair crew replaces baseboards, drywall and flooring once readings confirm dry.

Slab leak repair vs water damage restoration

Repairing the pipe and repairing the house are two different jobs. The plumber's job ends when the pipe stops leaking, whether through a spot repair in the slab, a reroute or a whole-house repipe. Our job is everything the water touched. If you don't have a plumber, we can recommend one.

Insurance and slab leaks

Slab leak claims are some of the hardest to read in a homeowners policy. Many policies cover the resulting water damage and "tear out" to reach the pipe, but exclude the pipe repair or damage from a leak that ran a long time. We document the moisture spread, photograph every opened area and share the drying log with your adjuster.

Frequently asked questions

Who fixes a slab leak, a plumber or a restoration company?

Both. A licensed plumber locates and repairs the leaking pipe, often by rerouting it through the walls or attic. We dry the concrete, flooring and walls the water reached and repair the finishes.

Can a slab leak cause mold?

Yes. Water under flooring and along wall bottoms stays hidden, which gives mold time to grow on carpet pad, baseboards and drywall. Drying soon after the leak is found prevents most of it.

How long does it take to dry a concrete slab?

Longer than drywall. Concrete holds water deep inside, so slab drying often takes a week or more depending on how long the leak ran and what flooring sits on top.

Does insurance cover slab leaks?

Many policies cover the water damage from a sudden slab leak and the cost to access the pipe, but not always the pipe repair itself. Coverage varies widely, so check your policy and talk to your adjuster early.

Water where it shouldn't be?

Turn off the water source if you can do it safely, then call us. We'll tell you what to do next and when a crew can be there.

Call now (866) 599-0295